Where to edit messages
Panel message
,ticket panel → select panel → Message
This is the embed/text shown above the ticket buttons or dropdown on your deployed panel.
Panel messages use adore’s embed syntax. Start with {embed} on its own line, then add fields with $v:
After saving a panel message in the manager, redeploy with
,ticket panel send (name) so the live panel updates. The panel manager shows your full message template in the Message field - not a shortened preview.Option messages
,ticket panel → Options → select option → Message
Each message can be toggled on or off in the manager.
Template variables
Use{object.property} in message templates. Conditionals use {if:variable}text{/if}.
User (ticket creator)
Aliases:
{member.*}, {creator.*}
Server
Alias:
{server.*}. In embed code you can also use {guild.count}.
Ticket
Option & panel
Staff actions
Form responses
Example greeting
Example close message
Conditionals
Show content only when a variable has a value:Tips
- Test messages in a private channel before deploying to your support panel.
- Keep greeting messages concise - members already see form responses as a separate embed.
- Redeploy the panel after changing only the panel message; option messages apply to new tickets automatically.